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Hello from the POS world. As always, I would like to being with thanking you all for your hard work in your stores as well as doing your part in contacting the POS department when you are having technology problems in your stores.  I would also like to thank my fellow technicians, Amber and Thaddeus, for all of their hard work. As usual, the department is staying busy with special projects, remodels, new builds, and other behind the scenes upgrades that you do not always see.

I wanted to share […]

I will be continuing to highlight a different part of Facilities each newsletter and in this edition, I would like to focus on the Produce Bin equipment.

The Produce Bin is a vital piece of equipment for maintaining safe food holding temperature. Proper daily use and care will enable your Produce Bin to provide as many as 20 years of useful life. The Produce Bin must be switched off and the product must be removed at the end of each day following carryover standards, per brand standards. This is required […]

2019 was another great year for BurgerBusters. Sales were up over 14%, exceeding $225 million, our operations scores were the best we have ever had, and we have continued to develop new stores at one of the strongest rates in the country. BurgerBusters currently operates 167 businesses in 151 locations and has over 4,000 employees. All of these factors led to BurgerBusters receiving its highest ranking ever on the Restaurant Franchise  Monitor’s Top 200 Franchisees list, number 49. After starting with a single store in Harrisonburg, VA 33 years […]

The operations certainly will have challenges as we enter into post crisis planning and new ways to serve the guests will be thrust upon us. New challenges such as a 90% drive thru business, new demands on cleaning standards, sanitizers, and how the store will deliver food in the future awaits us. I am confident each of you will exceed the new challenges in the coming year.

At this time, I want to simply stop and say “THANK YOU” for the past […]

The Accounting Department has been working to respond to the overwhelming impact of COVID-19 / Coronavirus. For the next couple of newsletters, we thought we would take the opportunity to talk about a few items you may hear about when discussing financials or PBAs (Profit Before Advertising) by starting out with Cost of Sales.

Have you ever wondered how orders and inventory counts impact your PBA? Inventory counts tell us how much inventory you had at the beginning and end of the period.

Beginning Inventory + McLane Purchases – […]

By: Kirk Jester
Director of Human Resources

Summer is fast approaching. Now is the time to prepare your current staff for the summer. With summer comes higher sales, new team members, and lots of opportunities for growth for you and the company.

The summer heat and busy stores can be stressful. Spending time now working with employees on food safety, product knowledge, speed of service goals, and order taking can help to reduce some of the stress.

• Focus on teamwork and […]
  

On behalf of myself, Albert, and Debbie we are very excited to share that since the November News-letter, we have opened 2 new stores, Front Royal 2 in Virginia (Unit No. 35063) and Edenton, NC (Unit No. 35999) and we have another new beautiful store in Dublin, VA (Unit No. 36023) upcoming. We are also breaking ground next month on Lake of the Woods in Locust Grove, VA (Unit No. 36265).

We have completed 3 outstanding remodels since the last Newsletter update that […]

During these tumultuous times, I want to thank you all for your commitment and for your ability to navigate these ever-complex times. At the annual Manager Conference, as always, I was prepared to grant you a sneak peek as to what is coming for the remainder of the year and what exciting items are in test. Then, due to the current circumstances, we were unable to get together. Since that time, the marketing calendar has been in constant flux, with changes happening […]