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In every newsletter we like to introduce an employee from the Corporate Office. In this issue we would like to introduce Nicara Brown.

Nicara joined BurgerBusters Inc. in May of 2016 as the Executive Assistant to the Chief Operating Officer.  She is based out of the operations office in  Chesterfield, VA. Her role includes assisting the COO with his daily tasks and being the point of contact for our field employees. What Nicara enjoys most about working at BurgerBusters is the strong sense of family and being able to rely […]

The US unemployment rate fell to 3.7%, a 48-year low in September. According to the monthly jobs report released by the Bureau of Labor Statistics, the last time unemployment was this low was December 1969. The food industry had 909,000 job openings in July, an increase of 161,000 from a year ago. According to the National Restaurant   Association Education Foundation, the restaurant industry faces a widening gap between the number of younger workers and the number of jobs it is creating. In the next 10 years, the restaurant industry […]

You may be wondering if the technological changes will ever end.  I think I have the answer!

It seems like it was only a few years back when we switched over from “GT” to “Xpient” software, which involved upgrading our registers in every store to at least PAR 6000 models. In fact, it has been nearly nine years. The next issue to be upgraded was the credit card machines which would work directly with Verifone BAMS, but were not tied directly to each register. Thanks to several hacking events, which […]

In the last two years, BurgerBusters has added over 50 stores to its system through development and acquisitions so those are over 50 more assets that we are required to constantly maintain and improve in support of our Operations team. The Facilities Department is here to help Operations focus on serving customers by giving them properly maintained equipment, buildings, and properties.

In 2018, we have completed “Refresh” projects at Unit No. 19010 Charles Town, WV and Unit No. 34016 Nags Head, NC by updating both the interior and exterior of […]

Business abuse is defined as an unethical or illegal act which causes loss or harm to our company, our employees, or our customers.  Business abuse prevention is important to each of us as the continued success of our company depends on it.

Examples of business abuse include, but are not limited to:

• Abuse of time cards or meal period
• Drug or alcohol abuse
• Giving free food or discounts to friends
• Filing false work-related injury claims
• Theft of cash / property / food
• Creating or ignoring safety hazards

BurgerBusters Inc. will foster […]

2017 was another eventful and productive year for our company and the Facilities / Loss Control department was no exception. On the Taco Bell facilities side, we had 28 stores receive cold line upgrades, 10 stores have new parking lots paved, and 17 total Pepsi / ice machine equipment upgrades as well as countless other equipment and capital upgrades completed. With the new fry platform being pushed by corporate, BurgerBusters went ahead and met the equipment requirement this winter almost one year in advance for every store to have […]

As we begin a New Year, I would like to give a quick summary of our staffing and turnover performance for 2017. Let’s start with the good news, BurgerBusters Inc. continued the promoting from within tradition by promoting a record 264   Managers. I would like to recognize and congratulate the following internally promoted Above Store Leaders:

• District Manager – Deborah Watts
• District Manager – Michelle Spencer
• District Manager – Lucinda Sistrunk
• District Manager – Jessica Sly (Promoted in P2, 2018)
• District Manager – Brenda Cronk (Promoted in P2, 2018)

[…]

Now that all our locations have received the Secure Pay credit card machines we are much more secure against outside sources gaining access to our customers credit information.  We also can continue to accept credit cards even if the master register one is down for any reason.  In addition, our personnel (at least at the counter) no longer have any contact with the customer’s credit card.

Initially each store received two counter credit card machines, one drive through device and one back-up device that is supposed to be kept in […]