The POS team is pleased to welcome our newest addition, Amber Haines. Amber started her career with Taco Bell in 2008 and has worked at several of our locations. Amber left for a time to pursue her educational goals and received not only her Associates Degree in Computer Electronics Engineering at ITT Technical College (Richmond, VA), but also her Bachelor’s Degree in Electronic Engineering and     Communications Technology. Amber graduated with high honors.

Amber worked for a time with Comcast where the experience she gained will come in handy in her position with us. She returned to BurgerBusters in June of 2018 and was well positioned to transfer to the POS position which she has now secured.

Amber will be assisting Charlie in the completion of the remaining camera upgrades and then will work on catching up the preventive maintenance while transitioning into the field service role.

Plan for the future: We are trying to reduce the highway time of each technician by limiting their direct span of responsibility to around 50 stores each. While there will be exceptions to that restricted area, when new construction and remodels require more than one technician to get the job done, the overall travel should be reduced allowing a more direct relationship with each technician and the stores in his or her given area.

After the first of the year, once Amber is fully trained and can assume the full responsibilities that the   position demands, she will be responsible for all areas POS in the southwestern part of Virginia as well as North Carolina. Thaddeus, having proven himself repeatedly, will be responsible for the stores in Pennsylvania, West Virginia, and all locations from the 81 corridor to Fredericksburg.  Charlie will take on everything from Goochland and all stores to the east. Once this has been accomplished, I will be stepping down as head of the POS Department and turn those duties over to Charlie Blair. Charlie has proven   himself to be knowledgeable, competent, and as hard working as ever I could have asked.

 

By: Bruce Jackson
POS Manager