FACILITIES & LOSS CONTROL – UPGRADES, MANDATES, & SAFETY

BurgerBusters and its affiliates operate over 145 quick service restaurants which require both short-term, ongoing repair and maintenance as well as larger, capital upgrades to its assets in order to preserve a smooth operation and remain profitable in the long term. This spring marked five years on the Corrigo platform and that is where the everyday repair and maintenance work orders for our building, equipment, and property flow through. This summer, BurgerBusters will be upgraded to the latest 9.2 version of the Corrigo platform across all stores as well as at the above-store and admin level. All Corrigo connected vendors migrated over in 2018. The new portal is more user-friendly at the store-level, allowing for more seamless work order creation as well as increasing the visibility of work order communications for the store managers. At the above store and admin level, users will be able to customize their dashboards and automate notifications to best fit their specific jobs. POS or Maintenance Technicians can track specific groups of equipment work orders while Vice Presidents of Operations and the Corporate office can choose to setup from a more macro view by specialties or districts with higher frequency of dollars spent.

Taco Bell is rolling out two equipment mandates in 2019: Frutista and Kiosk. By the end of May, all Frutista machines will have a High Overrun Kit installed. The setting improves equipment functionality and reduces the amount of syrup used in each beverage, leading to an average annual cost savings of $1,000 per store. As a result of the mandate, 55 stores will receive brand new Frutista machines while the others will be retrofitted if they were not already. Kiosk surveys are being completed this spring with the goal that all stores’ installs will occur in Q3 and Q4. Each store will have two kiosks to further enhance the customer experience.

BurgerBusters has long been a leading performer and example for loss prevention. Our proactive safety programs to educate our employees and our stellar investigative team to minimize our losses combine to achieve claims performance that leads the industry. As there is always room for improvements and to stay ahead of the curve, we have distributed new or updated policies on the following: Mopping, Bunn Water, Lost and Found, Seizures and Fainting, and Phone Scams. Please be sure to consult the break area postings and your supervisors so you can be up to date with the latest information!