Latest News

In every newsletter we like to introduce an employee from the Corporate Office. In this issue we would like to introduce Nicara Brown.

Nicara joined BurgerBusters Inc. in May of 2016 as the Executive Assistant to the Chief Operating Officer.  She is based out of the operations office in  Chesterfield, VA. Her role includes assisting the COO with his daily tasks and being the point of contact for our field employees. What Nicara enjoys most about working at BurgerBusters is the strong sense of family and being able to rely […]

The US unemployment rate fell to 3.7%, a 48-year low in September. According to the monthly jobs report released by the Bureau of Labor Statistics, the last time unemployment was this low was December 1969. The food industry had 909,000 job openings in July, an increase of 161,000 from a year ago. According to the National Restaurant   Association Education Foundation, the restaurant industry faces a widening gap between the number of younger workers and the number of jobs it is creating. In the next 10 years, the restaurant industry […]

You may be wondering if the technological changes will ever end.  I think I have the answer!

It seems like it was only a few years back when we switched over from “GT” to “Xpient” software, which involved upgrading our registers in every store to at least PAR 6000 models. In fact, it has been nearly nine years. The next issue to be upgraded was the credit card machines which would work directly with Verifone BAMS, but were not tied directly to each register. Thanks to several hacking events, which […]

In the last two years, BurgerBusters has added over 50 stores to its system through development and acquisitions so those are over 50 more assets that we are required to constantly maintain and improve in support of our Operations team. The Facilities Department is here to help Operations focus on serving customers by giving them properly maintained equipment, buildings, and properties.

In 2018, we have completed “Refresh” projects at Unit No. 19010 Charles Town, WV and Unit No. 34016 Nags Head, NC by updating both the interior and exterior of […]

I grew up working in my father’s seafood restaurants in Virginia Beach, VA. After college, I opened and operated a few small restaurants of my own. A few years later, my partners and I opened our first Taco Bell location in Harrisonburg, VA. Today, we own and operate 133 franchises across five states. Furthermore, BurgerBusters currently has an acquisition transaction pending that would add an additional 30 franchises to our already robust  system. BurgerBusters has become a first-class organization, on par with the finest in the country. It gives […]

All of us have been trained on speed and the T.R.E.D. system to bottleneck management. In fact over the years BurgerBusters Inc. has become one of the best as it pertains to speed in this region; however, the organization has been impacted by new products, the launch of fries, and significant sales growth. So far in 2018, the drive thru times have increased by over 14 seconds with over 30% of the stores over 5 minutes total time.   Guest comments from our drive thru surveys tells us guests become […]

There are many new developments in our Accounting / Finance department since our last newsletter. As of the first of the year, we have begun processing payroll in house for our Steak ’n Shake team, no longer outsourcing to a third-party provider. We are currently in the process of testing the payroll processing for BurgerBusters and hope to have this completely rolled out in the second quarter. With this will come new benefits such as a self-service site that will allow you to update your address, tax withholdings,    direct […]

Business abuse is defined as an unethical or illegal act which causes loss or harm to our company, our employees, or our customers.  Business abuse prevention is important to each of us as the continued success of our company depends on it.

Examples of business abuse include, but are not limited to:

• Abuse of time cards or meal period
• Drug or alcohol abuse
• Giving free food or discounts to friends
• Filing false work-related injury claims
• Theft of cash / property / food
• Creating or ignoring safety hazards

BurgerBusters Inc. will foster […]

2017 was another eventful and productive year for our company and the Facilities / Loss Control department was no exception. On the Taco Bell facilities side, we had 28 stores receive cold line upgrades, 10 stores have new parking lots paved, and 17 total Pepsi / ice machine equipment upgrades as well as countless other equipment and capital upgrades completed. With the new fry platform being pushed by corporate, BurgerBusters went ahead and met the equipment requirement this winter almost one year in advance for every store to have […]

BurgerBusters Inc. has zero tolerance towards incidents of workplace violence which include but are not limited to the following examples: disruptive behaviors such as yelling, using profanity, verbal abuse of others, waving arms / fists, and refusing reasonable requests.

Threatening behaviors such as physical actions short of actual contact (moving closer aggressively), oral or written threats as well as implicit threats such as “you’ll be sorry,” “this isn’t over,” and “I better leave before I kill someone” – these are examples of implicit threats and are not allowed at work. […]